These requirements apply to suppliers providing products or services to Roco Manufacturing LLC when a Purchase Order specifies aerospace, aviation, defense, AS9100, or other applicable quality requirements.
As a supplier to Roco Manufacturing LLC, it is understood that your organization agrees to meet the following stipulations when a Roco Manufacturing Purchase Order specifies aerospace, aviation, defense, or AS9100 applicability. These requirements are considered integral terms and conditions of all such orders, and acceptance of the Purchase Order constitutes acceptance of these requirements.
Suppliers shall maintain a Quality Management System appropriate to the scope and complexity of the products and services provided. Where specified by contract, suppliers shall maintain certification or compliance to AS9100, AS9120, ISO 9001, NADCAP, or other designated standards.
Where required by the Roco Manufacturing Purchase Order, suppliers shall utilize customer-approved or Roco Manufacturing-approved special process sources.
Suppliers shall notify Roco Manufacturing of any nonconforming product or material identified during production, processing, inspection, or testing that may affect contractual requirements.
Disposition of nonconforming product shall not be made without approval from Roco Manufacturing when such approval is contractually required. Suppliers are not authorized to implement use-as-is or repair dispositions unless specifically authorized.
Suppliers shall notify Roco Manufacturing within forty-eight (48) hours of discovery of any delivered product subsequently determined to be nonconforming. Notification shall include affected part numbers, quantities, serial numbers or lot numbers, the nature of the nonconformance, and containment actions implemented.
Suppliers shall notify Roco Manufacturing of changes to products, manufacturing processes, special processes, manufacturing location, sub-tier suppliers, external providers, ownership, organizational structure, key personnel, or other changes that may affect product conformity, form, fit, function, reliability, or delivery performance.
Approval from Roco Manufacturing shall be obtained prior to implementation when contractually required.
Roco Manufacturing, its customers, and applicable regulatory authorities reserve the right of access to applicable areas of supplier and sub-tier supplier facilities and to all applicable records associated with the fulfillment of the order.
Suppliers shall determine applicable requirements and flow down all relevant contractual, statutory, regulatory, and quality requirements to sub-tier suppliers and external providers involved in fulfillment of the order.
Where required, suppliers shall utilize customer-approved sources or obtain approval from Roco Manufacturing.
Suppliers shall maintain a documented Business Continuity Plan appropriate to their operations and the products or services supplied. Roco Manufacturing reserves the right to review such plans upon request.
Roco Manufacturing monitors supplier performance, including on-time delivery, responsiveness, and product conformity.
Suppliers may be required to provide corrective action responses for performance deficiencies. Failure to adequately address performance concerns may result in increased oversight, probationary status, removal from the Approved Supplier List, or other appropriate actions.
Roco Manufacturing performs verification activities necessary to ensure purchased product and services meet specified requirements.
Verification methods shall be based on risk, complexity, criticality, and supplier performance.
Roco Manufacturing and/or its customer may perform audits, inspections, or source verification activities at the supplier's facility when required.
Unless otherwise specified, inspection sampling may be performed using applicable sampling plans or customer requirements, including ASQR-20.1 or equivalent methodologies.
Where appropriate, Roco Manufacturing may delegate inspection or verification authority to approved suppliers. Applicable requirements, methods, limitations, and acceptance criteria shall be communicated and documented.
When source inspection is required, the method of verification and product release requirements shall be communicated via the Purchase Order or other approved documentation.
Roco Manufacturing customers or their representatives may perform verification activities at supplier or Roco Manufacturing facilities. Such verification shall not relieve the supplier of responsibility for providing conforming product and shall not preclude subsequent rejection.
Suppliers shall establish controls to prevent the use or delivery of counterfeit or suspect counterfeit parts and materials.
Traceability requirements shall be maintained as specified by the Purchase Order.
Suppliers shall establish controls appropriate to their operations to prevent Foreign Object Debris (FOD) and Foreign Object Damage during manufacturing, processing, inspection, packaging, storage, and shipment.
Records related to this order shall be retained for a minimum of ten (10) years unless otherwise specified by contract or customer requirements.
Records shall not be destroyed prior to expiration of the retention period without written authorization from Roco Manufacturing.
Records shall be made available to Roco Manufacturing, its customers, and regulatory authorities upon request.
Suppliers shall ensure product safety throughout all stages of product realization, including planning, manufacturing, processing, inspection, packaging, storage, and delivery.
Risks to product safety shall be identified, communicated, and controlled as appropriate.
Suppliers shall consider human factors in the performance of work to reduce the risk of error and support product conformity and safety.
Suppliers shall ensure personnel are aware of:
Suppliers shall package, preserve, identify, and handle product in a manner that prevents damage, deterioration, contamination, or loss of traceability during storage and transportation.
Roco Manufacturing may require specific actions where timely or effective corrective action is not achieved.
Such actions may include increased inspection, corrective action requests, withholding of new business, removal from the Approved Supplier List, or other appropriate measures.
Delivery schedules, methods, and terms shall be as specified on the Purchase Order.
Suppliers shall promptly notify Roco Manufacturing of actual or anticipated delivery delays. Where mutually acceptable recovery plans cannot be established, either party may cancel the order under reasonable terms.
Supplier agrees to indemnify and hold harmless Roco Manufacturing and its customers against claims, losses, liabilities, and expenses arising from products or services supplied under the order.
Suppliers shall not be liable for delays resulting from events beyond their reasonable control, including force majeure events, provided timely notification is given.
Risk of loss shall remain with the supplier until product is received and accepted by Roco Manufacturing unless otherwise specified by contract.
No modification to the Purchase Order shall be binding unless authorized in writing by an authorized representative of Roco Manufacturing.
All Purchase Orders shall be governed by the laws of the State of Connecticut unless otherwise specified in writing.
Acceptance of a Roco Manufacturing Purchase Order to which these requirements apply constitutes acknowledgement and acceptance of these Terms and Conditions of Purchase. Suppliers are responsible for ensuring that all applicable requirements are understood, implemented, and flowed down to applicable sub-tier suppliers and external providers.
Questions regarding purchasing or quality requirements? Contact us at [email protected] or call 1-860-500-7808.